Forward Deployed Engineers
DocDigitizer engineers embedded in your team. From architecture to production in weeks, not months.
The Problem
Why most document processing integrations fail.
Six-month integration timelines
Generic consultants learn your systems from scratch. Half the engagement is discovery.
Edge cases derail production
Your pipeline works for 90% of documents. The last 10% takes 10× the effort.
No institutional knowledge
The consultant leaves. The documentation is thin. Your team inherits code they didn't write.
What is a Forward Deployed Engineer?
An FDE is a DocDigitizer engineer who works inside your team for the duration of your integration project.
Product Expertise
FDEs know DocDigitizer internals — models, schemas, edge cases we've already solved.
Customer Context
Embedded in your team, your systems. Not an outsourced black box.
Turnkey Delivery
Working code, documentation, ownership transfer. You own everything we build.
How an FDE engagement works
Strategy & Design
- Document type inventory & complexity assessment
- Integration architecture design
- Security & compliance review
- Success metrics definition
- Sprint plan agreement
Implementation
- API integration with backend systems
- Custom schema development
- Edge case handling
- Unit & integration test suite
- Performance benchmarking
Deployment & Handoff
- Staged production rollout
- Runbook documentation
- Knowledge transfer sessions
- 30-day post-go-live support
- Escalation path definition
Engagement Options
Integration Sprint
- ✓ 1 FDE
- ✓ 1–3 document types
- ✓ Single integration point
- ✓ Architecture design
- ✓ Production deployment
- ✓ Runbook
- ✓ 30-day support
- ✓ Knowledge transfer
Enterprise Rollout
- ✓ 1–2 FDEs
- ✓ Multiple document types
- ✓ Multi-system integration
- ✓ Custom model tuning
- ✓ ECM connector
- ✓ Security review
- ✓ Team training
- ✓ 60-day support
Ongoing FDE
- ✓ Dedicated engineer
- ✓ Continuous optimization
- ✓ New document types
- ✓ Incident response
- ✓ Quarterly reviews
- ✓ Slack access
- ✓ Roadmap input
- ✓ 30-day cancellation
FDE vs Third-Party Integrator
| Dimension | DocDigitizer FDE | 3rd Party |
|---|---|---|
| Product knowledge | Deep — built the product | Learning from docs |
| Time to productive | Day 1 | 4–6 weeks ramp |
| Edge case handling | Seen 100s of edge cases | Learns on your dime |
| Schema optimization | Custom model tuning | API-only access |
| API changes | Knows before release | Reads changelog |
| Cost | Fixed engagement | T&M + unknowns |
| Post-engagement | 30–60 day support | Contract ends |
| Accountability | Same company | Finger-pointing |
What you get
Technical
- ✓ Production-ready integration code
- ✓ Test suite (>80% coverage)
- ✓ CI/CD pipeline configuration
- ✓ Monitoring and alerting setup
- ✓ Performance benchmark report
Knowledge Transfer
- ✓ Architecture decision record
- ✓ Operations runbook
- ✓ Schema documentation
- ✓ Edge case catalogue
- ✓ Team training sessions (recorded)
Support
- ✓ 30–60 day post-go-live window
- ✓ Direct Slack access
- ✓ Escalation path to engineering
- ✓ Incident response SLA
- ✓ Optional embedded follow-on
Success Metrics
Every FDE engagement is measured against these targets.
| Metric | Target |
|---|---|
| Time to production | < 6 weeks |
| Extraction accuracy | > 98% field accuracy |
| Pipeline latency (p95) | Within agreed SLA |
| Failed extraction rate | < 0.5% with retry |
| Developer confidence | ≥ 4/5 avg |
| Documentation completeness | New dev deploys in < 2 hours |
| Post-go-live escalations | < 3 in first 30 days |
Enterprise Security
ISO 27001, ISO 27017, ISO 27018 certified. GDPR compliant. All FDE work follows your security policies.
Management
Controls
in Cloud
Processing
Let's scope your project.
Tell us about your documents, systems, and timeline. We'll design the engagement.
Email engineering → sales@docdigitizer.com